Resolved -
The incident is resolved, and Office-based labs are now launching properly across all regions. The issue was a new setting in the license manager, set by AWS, that interrupted the process of registering lab instances with the license manager. That setting has been turned off.
Apr 22, 01:58 IDT
Update -
There seems to be an internal problem with the AWS license manager service. We are working with AWS to solve it.
Apr 21, 22:01 IDT
Investigating -
Lab AWS instances fail to register with the AWS license manager and therefore don't launch. The root cause is unknown, and we are still investigating.
Apr 21, 19:00 IDT