Lab interfaces unavailable in ap-southeast-1 and ap-southeast-2 regions

Incident Report for Strigo

Resolved

Starting at 9:17AM UTC we've had a 36m and 14m downtime of both Terminal and Desktop lab interfaces in the ap-southeast-1 and ap-southeast-2 regions respectively.

We were rotating our application instances in those regions based on a new image from our bakery. We misconfigured the region by which our scheduler authenticates against our Docker image repository, and so pulling images failed.

We've mitigated this by automatically pulling the correct region where the images are built.

Everything is now back to normal.

Posted Feb 04, 2021 - 09:00 IST