Problems with provisioning on-demand labs

Incident Report for Strigo

Resolved

Due to an issue within our infrastructure, we failed to provision labs for on-demand courses for some (~20) students.

We've worked to solve this issue, but some students who haven't received their labs when their enrollment was started may log back into their on-demand course and still not be able to work on their labs (they will see Strigo's spinning logo indefinitely).

If this happens, please make sure to contact us.

Posted Apr 07, 2020 - 15:25 IDT